1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Klynt, operated by Kevin Le Clainche (“Klynt,” “we,” “our,” or “us”).

By creating an account, accessing, or using the Klynt platform at app.goklynt.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.

If you are using Klynt on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” refers to such entity.

2. Description of the Service

Klynt is a Sales Intelligence platform that provides the following services:

• Automated call recording: a recording bot (“Klynt Bot”) that joins Google Meet meetings either automatically via Google Calendar integration or manually at the user’s request.
• Transcription with speaker diarization: automatic transcription of recorded meetings with identification of individual speakers.
• AI-powered analysis: automated MEDDIC-framework analysis, call scoring across 6 dimensions, personalized coaching suggestions, risk signal detection, and deal intelligence generation.
• CRM synchronization: automatic creation of notes and follow-up tasks in HubSpot CRM, linked to the corresponding deals.
• Sales dashboard: a unified interface displaying pipeline analytics, deal intelligence, call history, and actionable insights.

3. Account Registration and Security

3.1 Eligibility

To use Klynt, you must be at least 18 years old and have the legal capacity to enter into contracts. Klynt is a B2B platform designed for use by sales professionals and teams within business organizations.

3.2 Account Creation

You must provide accurate, current, and complete information during registration and keep your account information up to date. You may not create an account using false or misleading information or on behalf of another person without their authorization.

3.3 Account Security

You are responsible for maintaining the security of your account and all activities that occur under it. You must immediately notify us at kevin@goklynt.com if you suspect unauthorized access to your account. Klynt will not be liable for any loss resulting from unauthorized use of your account.

4. User Obligations and Acceptable Use

4.1 Lawful Use

You agree to use Klynt only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations, including but not limited to data protection and privacy laws.

4.2 Recording Consent

By using the Klynt recording features, you represent and warrant that:

• You will inform all meeting participants that the meeting is being recorded before the recording begins.
• You have obtained all consents required by applicable law (including but not limited to GDPR, applicable one-party or two-party consent laws, and any other recording consent regulations in your jurisdiction).
• You understand that the Klynt Bot identifies itself visibly as a participant in the meeting, but this alone may not satisfy all consent requirements in your jurisdiction.
• You will not use Klynt to record meetings where recording is prohibited or where required consents have not been obtained.

4.3 Prohibited Uses

You agree not to:

• Use Klynt to record conversations without proper consent or in violation of applicable laws
• Use the Service to harass, intimidate, surveil, or monitor individuals without their knowledge and consent
• Attempt to reverse-engineer, decompile, disassemble, or derive source code from any part of the Service
• Use automated systems (scrapers, bots, crawlers) to access the Service, except as explicitly provided by Klynt features
• Interfere with or disrupt the integrity or performance of the Service or its underlying systems
• Share your account credentials with third parties or allow unauthorized access
• Use the Service to store or transmit malicious code, viruses, or harmful content
• Resell, sublicense, or distribute the Service to third parties without our written consent
• Use the Service in a manner that violates the rights of any third party, including intellectual property rights

5. Third-Party Integrations

5.1 Google Services

Klynt integrates with Google Calendar and Google Meet through Google’s APIs. By connecting your Google account:

• You authorize Klynt to access your Google Calendar events and Google Meet sessions as described in our Privacy Policy.
• You acknowledge that your use of Google services is also governed by Google’s Terms of Service and Google’s Privacy Policy.
• You may revoke Klynt’s access to your Google account at any time via Google Account Permissions.

Klynt’s use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

5.2 HubSpot CRM

By connecting your HubSpot account, you authorize Klynt to read deal and pipeline data, and to create notes and tasks in your HubSpot CRM on your behalf. You acknowledge that your use of HubSpot is governed by HubSpot’s own terms and policies. You may disconnect HubSpot at any time through Klynt’s settings.

5.3 Third-Party Service Availability

Klynt relies on third-party services (Google, HubSpot, Recall.ai, OpenAI) to provide its functionality. We do not control these services and are not responsible for their availability, performance, or changes to their terms or APIs. Disruptions in third-party services may temporarily affect Klynt’s functionality.

6. AI-Generated Content

You acknowledge and agree that:

• AI outputs are advisory: the MEDDIC analyses, call scores, coaching suggestions, risk signals, and deal intelligence generated by Klynt are AI-assisted outputs intended to support, not replace, human judgment in sales decision-making.
• No guarantee of accuracy: while we strive to deliver accurate and useful analysis, AI-generated content may contain errors, omissions, or inaccuracies. Klynt does not guarantee the correctness, completeness, or reliability of any AI-generated output.
• Transcription limitations: automatic transcriptions may contain errors due to audio quality, accents, technical terminology, overlapping speech, or other factors. You should not rely solely on transcriptions for critical decisions.
• User responsibility: you are solely responsible for any business decisions made based on Klynt’s AI-generated outputs. Klynt shall not be held liable for any losses or damages resulting from reliance on such outputs.

7. Intellectual Property

7.1 Klynt’s Intellectual Property

The Service, including its software, design, interface, algorithms, AI models, documentation, logos, and trademarks, is the exclusive property of Klynt and is protected by intellectual property laws. Nothing in these Terms grants you any rights in the Klynt platform beyond the limited right to use the Service as described herein.

7.2 Your Data

You retain full ownership of all data you upload to or generate through Klynt, including your meeting recordings, transcriptions, and CRM data. By using the Service, you grant Klynt a limited, non-exclusive license to process, analyze, and store your data solely to provide and improve the Service for you.

7.3 AI-Generated Outputs

The analyses, summaries, scores, coaching suggestions, and deal intelligence generated by Klynt’s AI from your data are considered outputs of the Service provided to you. You may use these outputs freely for your internal business purposes. Klynt retains no ownership claims over AI-generated outputs derived from your specific data.

7.4 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant Klynt a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into the Service without obligation to you.

8. Subscription and Payment

8.1 Plans and Pricing

Klynt offers subscription-based pricing plans. Current pricing, features, and usage limits for each plan are displayed on our website and within the application. We reserve the right to modify pricing with at least 30 days’ prior notice to existing subscribers.

8.2 Billing

Subscriptions are billed in advance on a monthly or annual basis, depending on the selected plan. Payment is processed through our third-party payment provider. You authorize us to charge your selected payment method for the applicable fees.

8.3 Free Trial

We may offer free trials at our discretion. At the end of a free trial, your account will convert to a paid subscription unless you cancel before the trial period ends. We will notify you before any charges are applied.

8.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

• Your subscription will remain active until the end of the current billing period.
• No prorated refunds will be issued for partial billing periods, unless required by applicable law.
• Your data will be retained for 30 days after the end of your subscription, after which it will be permanently deleted unless you request earlier deletion.

8.5 Overdue Payments

If a payment fails, we will notify you and may restrict access to the Service until the outstanding balance is settled. We reserve the right to suspend or terminate your account after 15 days of overdue payment.

9. Service Availability

9.1 Uptime

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

9.2 Modifications to the Service

We reserve the right to modify, update, or discontinue any feature of the Service at any time. For material changes that affect your use, we will provide reasonable advance notice. We are not liable for any modifications, suspensions, or discontinuation of any feature.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Klynt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, business opportunities, or revenue, whether arising from contract, tort, negligence, or any other legal theory.
• Klynt’s total cumulative liability to you for all claims arising from or related to these Terms or the Service shall not exceed the total amount you paid to Klynt in the 12 months preceding the claim.
• Klynt shall not be liable for any damages resulting from: (a) your failure to obtain proper recording consent; (b) errors or inaccuracies in AI-generated outputs; (c) unavailability or changes in third-party services (Google, HubSpot, Recall.ai, OpenAI); (d) unauthorized access to your account due to your failure to maintain security.

11. Indemnification

You agree to indemnify, defend, and hold harmless Klynt and its operator, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the Service in violation of these Terms
• Your failure to obtain required recording consents from meeting participants
• Your violation of any applicable law, regulation, or third-party right
• Any content you upload, transmit, or generate through the Service
• Any dispute between you and a meeting participant regarding recording or data use

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us at kevin@goklynt.com or through your account settings. Upon termination, your right to use the Service ceases immediately.

12.2 Termination by Klynt

We may suspend or terminate your account immediately, without prior notice, if:

• You breach any provision of these Terms
• You engage in prohibited uses as described in Section 4.3
• You fail to pay applicable fees after the grace period described in Section 8.5
• We are required to do so by law or a government authority
• We reasonably believe your account has been compromised or is being used fraudulently

12.3 Effect of Termination

Upon termination:

• All licenses granted to you under these Terms immediately terminate.
• Your data will be retained for 30 days to allow you to request export, after which it will be permanently deleted.
• Any outstanding payment obligations remain due.
• Sections 6 (AI-Generated Content), 7 (Intellectual Property), 10 (Limitation of Liability), 11 (Indemnification), and 14 (Governing Law) survive termination.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes:

• We will notify you via email or in-app notification at least 30 days before the changes take effect.
• We will update the “Last updated” date at the top of these Terms.
• If you do not agree with the updated Terms, you may terminate your account before the changes take effect.

Continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the French Republic, without regard to its conflict of law provisions. Where the user is a consumer within the European Union, mandatory consumer protection laws of the user’s country of residence shall apply.

14.2 Dispute Resolution

In the event of a dispute arising from these Terms or the use of the Service, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the competent courts of Paris, France, subject to applicable mandatory jurisdiction rules for EU consumers.

14.3 EU Consumers

If you are a consumer in the European Union, you may also be entitled to submit a dispute to the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Klynt regarding your use of the Service and supersede all prior agreements, communications, and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Klynt may assign its rights and obligations without restriction.

15.5 Force Majeure

Klynt shall not be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, internet or infrastructure failures, or third-party service disruptions.

16. Contact

For any questions or concerns about these Terms of Service, please contact us at: